FAQs

Do you ship internationally?

Yes, we ship via USPS, which is the most economic and reliable option. USPS will hand the package off to your local post office for the final delivery, which usually takes 10-20 business days. Shipping rates to your address are visible when you check out. We do not pay for tariff fees or value-added-taxes (VAT). The USPS tracking number we give you can also be used in your country’s postal carrier website.

When is your shipping cut-off time?

Our daily ship cut-off is 4pm EST Monday thru Friday.

Do you wholesale?

Yes, we do wholesale to select stores. Please reach out to us if you are interested in carrying our products.

What is the optimal relative humidity (RH) to keep cannabis at?

58%-65% RH is best for cannabis, but part of the answer also has to do with your personal preference. By maintaining a higher RH, the buds will be more squishy whereas a lower RH in the mid-upper 50’s will provide just the right amount of firmness. Over time, the buds can undergo cycles of moisture addition and evaporation to provide a long slow cure.

What relative humidity is considered too high for cannabis?

Anything over 70% relative humidity (RH) is too high because this will support mold growth. It is best to maintain a lower relative humidity between 58% to 65% RH to maintain the integrity of the terpenes.

What are VaporBeads™ made of?

Medical grade amorphous silica, which is fully synthetic, impregnated with a salt based solution. This has been FDA approved and is not a form of crystalline silica, which is dangerous and has been linked to silicosis.

Do I need to replace the VaporBeads™?

VaporBeads™ can last up to several years before they begin showing signs of weaker humidity control. Depending upon the ambient humidity and volume of the storage area, the bead system will need rehydration anywhere from 1-3 weeks.

I lost track of when I last rehydrated my VaporBeads™. If I don't have a hygrometer, how will I know when to rehydrate?

The beads inside of the plastic case will turn clear when saturated and will turn white when dry.

How accurate are VaporBeads™ and how is it able to regulate?

VaporBeads™ are both a desiccant and a moisturizer, so it both emits and absorbs moisture to a set ratio. The beads will maintain an RH of 55% to 65% for cannabis and 68% to 72% for tobacco when saturated.

I don't have reverse osmosis or distilled water, so will bottled water work?

Yes, bottled water in some circumstances may be used, although some bottled waters contain minerals that discolor the beads over time. Do not use tap or faucet water because this contains chemicals like chlorine, which over time will damage the beads.

There are black spots in my bead case. Is that mold?

Yes, this is because the organic matter being stored likely carried mold and it got into the bead case. Mold spores are microscopic and cannot be seen by the naked eye until it finds the right environment to propagate (very humid conditions, which in turn may be caused by over-saturating the bead case). It is recommended that you stop using the bead case and replace it when you discover any trace of mold.